puana

For Retail & Shopping

The right sound makes people stay.

Fully licensed background music for retail stores. Shape how people browse, how long they stay, and how your brand feels. No PRO fees. No contracts.

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The silent salesperson

Music changes how people buy — whether you choose it or not.

Tempo controls pace. Slower BPMs make shoppers walk slower, browse longer, and spend more. Faster tempos move people through — useful during a rush, costly during a quiet afternoon.

Genre signals brand. Classical music in a wine shop increased spending on premium bottles. Pop in a fashion boutique lifted impulse purchases. The wrong genre creates a disconnect between what customers see and what they hear — and they feel it, even if they can't name it.

Then there's the silence problem. A store with no music feels abandoned. Conversations echo. Footsteps feel loud. Customers leave faster because the space feels uncomfortable — not because of anything on the shelves.

You already know this. You've walked into stores where the music was right and wanted to stay. Puana makes your store one of those places.

Brand identity through sound

Every store has a sound. Most just haven't chosen it yet.

A luxury boutique doesn't sound like a streetwear shop. A home goods store doesn't sound like a record store. Your music should match the world you've built on the floor — the lighting, the displays, the price points, the customers you want to attract.

Luxury boutique

Ambient jazz, soft electronic, minimal piano. Unhurried, refined, quiet confidence.

Streetwear & sneakers

Lo-fi hip-hop, indie beats, chill rap instrumentals. Culture-forward, current, real.

Home goods & lifestyle

Warm acoustic, bossa nova, folk. Comfortable, lived-in, the feeling of Sunday morning.

Bookshop & gifts

Classical piano, ambient textures, gentle jazz. Quiet enough to think, warm enough to linger.

Outdoor & adventure

Indie folk, acoustic energy, world music. Open air, movement, the pull of somewhere else.

Vintage & thrift

Soul, funk, lo-fi grooves, jazzhop. Character, warmth, the feeling of a good find.

From a cafe in Michigan

“Your staff hears the music eight hours a day. Your customers hear it for forty minutes. If the music is wrong, everyone suffers.”

Jesse Meria runs a cafe in Charlevoix, Michigan — the kind of place where the music matters as much as the espresso. He spent years cycling through personal playlists, streaming apps, and generic background music services. Nothing fit.

The personal playlists ran out or repeated. The streaming apps weren't licensed for commercial use. The business music services played tracks that sounded like they came from a waiting room.

So he built Puana — a library of thousands of original tracks, each one composed to feel like it belongs in a real space. Not background noise. Music with texture, warmth, and intention. The kind of sound that makes a room feel like someone cared.

Puana started in a cafe, but it works wherever the atmosphere matters — and in retail, the atmosphere is everything.

Jesse Meria

Founder, Puana · Owner, Cafe Meria · Charlevoix, MI

What you get

Everything included. Nothing complicated.

Thousands of original tracks

Jazz, indie, ambient, lo-fi, acoustic, electronic, soul, bossa nova. Every one made for real spaces.

15-minute scheduling

Different vibes for different dayparts. Morning calm, midday energy, evening wind-down. Automatic transitions.

License certificate

Download a commercial license proving every track is legal. Show it to any auditor, any time.

No PRO fees — ever

No BMI. No ASCAP. No SESAC. No additional licensing fees. Your subscription covers everything.

Explicit content filter

One toggle. Family-friendly across every genre, every daypart. Safe for every customer.

Team access

Staff gets play and pause. Managers get scheduling and settings. No shared passwords.

Multi-location

Every store gets its own schedule, team, and settings. One dashboard for all of them. Same brand, every location.

Seasonal shifts

Holiday music, summer energy, back-to-school momentum. Update the vibe in seconds, not hours.

The math

Playing personal playlists in your store can cost you $30,000.

Personal streaming services aren't licensed for commercial use. The fine for copyright infringement is up to $30,000 per track. And 83% of businesses are doing it right now without knowing.

The “legal” alternative? A business music service ($25–30/mo) plus BMI ($250-500/year) plus ASCAP ($220-500/year) plus SESAC ($200-400/year). Total: $470-1,400+/year per year. And you still might not like what plays.

Traditional setup

Music service + BMI + ASCAP + SESAC

$1,100–2,800/yr
Puana

Everything included. No PRO fees.

$14.99/mo

Common questions

Everything you need to know.

Do I need a BMI, ASCAP, or SESAC license for my store?

Not with Puana. Every track is original music with full commercial rights included in your subscription. No third-party royalties, no PRO fees, no additional licensing costs. Your Puana subscription covers everything.

What kind of music works for retail stores?

It depends on your brand. A luxury boutique might use ambient jazz and soft electronic. A streetwear shop might lean into lo-fi hip-hop and indie. A home goods store might favor warm acoustic and bossa nova. Puana has thousands of original tracks across dozens of genres — you describe the feeling, and the right music plays.

Can I play different music at different times of day?

Yes. Puana lets you schedule different sounds in 15-minute blocks. Open with calm morning energy, pick up the tempo for midday foot traffic, and wind down before close. Set it once and it runs automatically.

What if a licensing auditor visits my store?

Download your commercial license certificate from your Puana dashboard and present it. The certificate proves every track playing in your store is fully licensed for commercial use. No paperwork, no lawyers.

Can I use this across multiple store locations?

Yes. Each location gets its own schedule, team access, and settings. One dashboard manages all of them. Every location sounds like your brand — consistent, intentional, and fully licensed.

How is this different from a personal streaming service?

Personal streaming services are licensed for personal use only. Playing them in a commercial space is copyright infringement — businesses have been fined up to $30,000 per track. Puana is built specifically for commercial use, with a license that covers your business from day one.

Can my staff control the music?

Yes. Staff gets play and pause control while scheduling and settings stay locked to managers. Each team member gets their own access level — no shared passwords, no one accidentally changing the vibe.

Does music actually affect how people shop?

Research consistently shows it does. Slower tempos encourage browsing and longer visits. Music that matches your brand identity increases perceived product quality. The wrong music — or no music — creates an uncomfortable silence that pushes people toward the exit.

More for your business

Your store deserves better music.

Start listening free. Upgrade when you need scheduling, analytics, and multi-location support.

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